Claim Your Bike

If you are a recipient of a bicycle as a result of a promotion or give-away, and have recieved a letter from Zane's asking you for information in order to deliver your bike, please fill out the form below to claim your bike.

If the fit letter you received has an Access Code at the bottom, enter it here to load your order information.

The PO Number is not an Access Code. If your fit letter does not have an Access Code, please type your order information into the form below.

Contact & Shipping Information

After completing this form, you will receive an e-mail confirmation indicating that your claim was received. If you do not receive an e-mail confirmation within four hours, or if you experience other technical difficulties, please e-mail eZane's at info@ezanes.com.

Delivery of your bike will be delayed if you specify a commercial address but ship to a residential address.